Art by Aelia
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Frequently Asked Questions about SHipping

Do you ship worldwide?
Absolutely! I'll ship anywhere in the world.

How long will it be before my item ships?
If your item is in stock, it will ship within 10 business days. If it is not in-stock, it will take as long as 6-8 weeks to create prior to shipping. If you're concerned about the shipping time of a specific item, please contact me prior to making a purchase. 

What shipping method do you use?
I ship nearly all items via Canada Post as "Light Packets". This method is the least expensive, and generally faster than regular air mail. 
Bulkier items ship via "Small Packet, Air", which takes slightly longer and is a little bit more expensive. 
PLEASE NOTE: All transactions over $50 MUST ship with Tracking and Insurance. 

How long will it take for my item to arrive after it has shipped?
This depends very much on where you live, and what time of year it is when you place your order. During high-traffic times (Christmas, Easter, etc), orders may take several days longer than usual to arrive. 
  • Within Canada: Usually 3-10 business days
  • United States: Usually 1-2 weeks, sometimes 3
  • Rest of the World: Usually 2-3 weeks
Please keep in mind that these are merely guidelines, not guarantees. Unless you pay for expedited, guaranteed shipping, I cannot guarantee an arrival date for your item.

How will my item be packaged?
Most items are packaged in bubble wrap, placed in a small bag, in a standard-sized white envelope wrapped in packing tape. This insures that the item is safe from dropping, and shouldn't get wet during transport. Larger, more delicate items will ship in bubble wrap, in a small jewelry box, in an envelope wrapped in packing tape. 

Is tracking or insurance included? 
Not on all shipping methods. If you would like tracking and insurance, be sure to select the tracked shipping option when you check out.

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Digital & Traditional Art (Digital Pet Portraits, Digital Paintings, Drawings)

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All content is © Aelia Petro
  • Home
  • Shop
  • About
  • News
  • Social Media
  • Portfolio
    • Digital Art, Traditional Art & Photography
    • Jewelry
    • Logo Design
  • Print on Demand
    • Print on Demand Animal Shirts
    • Zazzle Referral Program
  • Blog
  • Contact