Withdrawal Form
In accordance with EU/UK law, customers living within the European Union or United Kingdom have the right to cancel an order with 14 days for any reason.
EU/UK Consumers
Right of Withdrawal for EU/UK Consumers:
If you live in the European Union or the United Kingdom, you have the right to cancel your order within 14 days without giving any reason. This 14-day period starts on the day you, or a third party named by you, receive your physical goods.
To use this right, you must inform me of your decision to cancel through my Withdraw Button/Form.
If you cancel your order, I will refund all payments received from you for that order. This includes the item cost and the original cost of standard delivery. I will not refund any extra costs if you opted to use a more expensive shipping option. The refund will be issued using the same payment method you used for the original transaction.
The refund will be withheld until I have received the item(s) back.
Return shipping costs are solely the responsibility of the buyer. The item(s) must be sent back no later than 14 days from the day that you utilize the Withdraw Button.
All goods must be received in the same condition in which they were sent. There may be deductions from the refund if the item has been used, worn, or damaged. Take care to package all items for return shipping, because damage done during return shipping will be deducted from your refund.
If you would like to discuss an issue with your order prior to requesting a Withdrawal, please email me at info@artbyaelia.com
Withdrawal Form
Please complete all fields in the form below.
Upon completion, you will receive the return mailing address, and a confirmation email with instructions for the return process.